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Terms &
Conditions

1. Service
Extro connects you with local restaurants and stores for delivery and pickup in your area.

2. Account
You are responsible for keeping your account details accurate. Never share your OTP with anyone.

3. Orders
Orders are confirmed upon payment. Cancellations may carry a fee once food preparation has started.

4. Delivery
Delivery times are estimates. Extro is not liable for delays caused by traffic or restaurant preparation.

5. Privacy
Your personal information is processed per our Privacy Policy. We do not sell your data to third parties.

6. Conduct
Abusive behaviour toward drivers or restaurant staff will result in account suspension.

Payment
options

Choose how you'd like to pay for your orders.

Cash on delivery
Pay the driver when your order arrives
Card payment
Coming soon
Soon

Deals &
updates

Stay in the loop on exclusive discounts and order updates.

Exclusive deals
Flash sales & promo codes from your favourite restaurants
Live order updates
Track your food in real time from restaurant to door
New on Extro
First to know when new restaurants join the platform

Address details

Detecting location…
Building type
House
Additional details
Drop-off options
Instructions for delivery person
Address label

Choose building type
Help couriers find you
DELIVER TO
Set your delivery address

Picked for you

Popular dishes

Your basket

0
SubtotalR0.00
Delivery feeR25.00
TotalR0.00

Checkout

Deliver to
Loading…
Contact number
Estimated delivery
25–40 min
Order note
Order summary
SubtotalR0.00
Delivery feeR25.00
TotalR0.00

Account

?
—
—

Saved addresses

—
Total orders
—
Total spent

Orders

1
Shopping cart
Summary R0.00
Delivery time varies by restaurant
SubtotalR0.00
Delivery feeR25.00

Preparing your order…

Estimating arrival…
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Preparing
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Collecting
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On the way
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Driver
🚲 Bicycle
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💚
WhatsApp

🔐 Your delivery code

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Chat with driver
Messages are private between you and your driver
🎉

Order delivered!

How was your driver?

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